Privacy Policy

Club VIP ("we," "our," or "us"), located at Don McKay Blvd, #1, Resilience Square Plaza, Marsh Harbour, Abaco, Bahamas, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or interact with our services.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

2.1 Information You Provide Directly

• Account Registration: Full name, email address, phone number, date of birth, and password when you create a Club VIP membership account.
• Reservations: Name, contact details, party size, date, time, and any special occasion or dietary notes.
• Orders: Food and beverage selections, special instructions, and payment information.
• Communications: Messages, feedback, or inquiries you send us via email, phone, or contact forms.

2.2 Information Collected Automatically

• Usage Data: Pages visited, time spent, links clicked, and navigation patterns on our website.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Cookies: Session cookies for authentication and preference cookies to remember your settings.

2.3 Date of Birth

We collect your date of birth as part of the membership registration process. This information is required to verify that you meet the minimum legal age requirement for access to our establishment and for the purchase and consumption of alcoholic beverages, as required by the laws of the Commonwealth of The Bahamas. Your date of birth will not be shared with third parties except as required by law or regulatory authorities.

• To create and manage your Club VIP membership account.
• To process reservations, orders, and payments.
• To verify your age and eligibility to purchase alcoholic beverages.
• To send transactional communications such as reservation confirmations and order updates via SMS or email.
• To send promotional offers, loyalty rewards, and event announcements (with your consent).
• To improve our website, menu, and overall guest experience.
• To comply with legal obligations, including those related to the sale and service of alcohol.
• To detect and prevent fraud or unauthorized access.

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service Providers: Trusted third-party vendors who assist in operating our website, processing payments, or delivering communications, subject to confidentiality agreements.
• Legal Authorities: When required by law, court order, or government regulation, including compliance with Bahamian liquor licensing laws.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at [email protected]. Certain data may be retained longer where required by law (e.g., financial records, age verification records related to alcohol sales).

We implement industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data (subject to legal retention requirements).
• Opt out of marketing communications at any time.
• Lodge a complaint with the relevant data protection authority.

To exercise any of these rights, contact us at [email protected].

Our website uses cookies to maintain your session, remember preferences, and analyze usage. You may disable cookies through your browser settings; however, some features of our website may not function properly without them.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete such information promptly.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Your continued use of our services after any changes constitutes your acceptance of the revised policy.

If you have questions or concerns about this Privacy Policy, please contact us: